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Astana Academy

Certificate Ⅱ - Frontline Associate

Frontline staff — cashiers, service crew, front desk

Daily transactions, customer service and counter operations on Astana POS.

Get Astana POS first

Every task here is done inside the real Astana POS app on your own phone or tablet. The free 30-day trial unlocks all modules — no payment needed to train.

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24 practical tasks · assessment · certificate

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Make Sales

  1. 1How to Make Sales and View Past Receipts
  2. 2How to Transfer Tables
  3. 3How to Delete Item(s) from Product Cart
  4. 4How to Use Open Orders Function
  5. 5How to Split OPEN Bills in POS
  6. 6Quickly Add Customer to the Receipt
  7. 7How to Enable and Use Multipayment
  8. 8How to Apply Discounts
  9. 9How to Merge Open Bills in POS
  10. 10How to Create Customer Orders with Advance Payment
  11. 11How to Do Fully & Partial Credit Settlement
  12. 12How to Share Receipt via WhatsApp, Viber or Any Other Social Media Messaging Platform

Product

  1. 13How to Increase Modifier Quantity
  2. 14Favorite Product Feature
  3. 15How to Add Customized Remarks
  4. 16How to Use Barcodes and Find Products Easily

Manage Employees

  1. 17How to Use Time Clock

Customer

  1. 18How to Add a Barcode to a Customer
  2. 19How to Add Customer to the Receipt Quickly
  3. 20How to Add Customer to the Receipt By Scanning Barcodes
  4. 21How to Add Customer Profile Pictures
  5. 22How to Add Profile Pictures for Existing Customers
  6. 23How to Add Barcodes to Customer Profiles

Reports

    Loyalty

    1. 24How to Add & Redeem Loyalty Points

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