How to Reserve Tables or Rooms & Assign Staff

Astana Back Office

• The "Table" function pertains to the feature that empowers staff to allocate orders to specific tables or rooms.
• This functionality proves invaluable for establishments offering table or room service, facilitating the tracking of orders per table or room to ensure accurate delivery.
• Users can now initiate a bill using the updated Table Layout feature.
• In a restaurant scenario, patrons seated at a table can commence the billing process by selecting a new table layout and subsequently updating it as they order additional items.

How to Reserve Tables or Rooms & Assign Staff

Users can create a new table via the backoffice web portal.

1. Login to POS Back Office Webportal

1. Select “ Settings ” from the main menu

1. Go to the “ Feature”

1. Tick ON “Reservations” button

1. Click “ Save”

(Once you ON “Reservations”, it will appear as a sub-menu on the settings section as “Table / Room”)

1. Select “Table / Room”
2. Click “Add Table / Room”
3. Enter name and type
4. Click ‘Save”

(Once you saved the tables, it will be in POS App side “Table” icon.)

The status of the tables is shown with different colors:

• White – available
• Red- Occupied
• Yellow – Reserved

The new table layout allows users to add more than one table when billing.

• Users can assign orders to specific tables by selecting the table number or name through a click on the corresponding table within a redesigned table layout.
• Order viewing by table: As orders get linked to tables, the POS system will automatically record the items ordered for each table, presenting this data on the order screen.
• Bill settlement per table: To facilitate bill payment, staff can utilize the Table function to individually settle bills for each table, generating a Pre-Bill for customer convenience.

How to Reserve Tables or Rooms & Assign Staff

• Initiate the process by selecting the product(s) for table/room reservations.
• Proceed by locating and clicking on the ellipsis icon positioned in the top right corner.
• Opt for 'Table/Room' from the available choices.

• View the list of available Tables/Rooms.
• Choose the specific one(s) required.
• Upon selection, the color will shift to orange.
• Save the modifications.
• Click 'Reserve'.

Now you can save the bill, with a description (if needed).

• To update the receipts (ex: add more products) Click the three-dot button.
• Select 'Tables / Rooms'.
• Select the reserved table in red color which you need to update the details.

Assign Staff to Tables or Rooms

To assign employees, you should have created 'Other staff' from Back Office.

Please visit: How to Create Other Staff for the instructions.

• To assign staff, you can click the three dot button in the top right corner again and select 'Assign employee'.
• Then, select the name of the employee.