How to Check Customer Purchase History

Where: Back Office (web)

Customer Purchase History

The "Customer Purchase History" feature facilitates seamless access to and review of a customer's previous transactions, empowering businesses with valuable insights into customer shopping patterns and preferences. This comprehensive record includes details such as purchased products, transaction dates, and payment methods, aiding employees in swiftly retrieving pertinent information.

By leveraging this feature, businesses can discern popular products among individual customers, enabling them to forecast demand accurately, optimize inventory management, and enhance marketing strategies. For a more profound analysis of customer behavior, users can navigate to the "Reports" and "Customer" sections within the back office of the POS system.

How to check a customer’s purchase history via POS App

• Access the POS App main menu and choose “New Sale.” Then, select the “customer icon” on the main interface.
• Locate and select the appropriate customer by searching or clicking on their profile.
• To view the customer's purchase history, navigate to the bottom of the page and click on “View Purchase History.” For a broader date range, utilize the “Calendar” icon.
• To review a customer’s purchase history through the Back Office:
• Log in to the POS Back Office and select “Customer” from the main menu, then proceed to the “Customer base” section.
• Click on the customer’s name, access the “More” section, and select “View History.”