How to Delete Receipts

Astana POS Back Office

How to Delete Receipts

1. Astana POS enables users to delete receipts for correcting billing inaccuracies, necessitating the input of both the Admin Password and user approval level to execute this operation.

1. In the POS application main menu, select "Past Receipts" under the "Manage Sales" option.

2.2 Select the relevant receipt via Search or Calendar and click on it. 2.3 Click the three-dot button on right-hand upper section > Click “Delete” section

2.4 Enter “Admin Password” > Click delete confirmation

Separate reports detailing deleted receipts can be accessed through the back office web portal under the "Deleted Receipts" section within the advanced sales reports.

1. Login to POS Back Office > Select “ Reports ” from main menu > Go to the “ Receipts”

3.1 Select the relevant receipt via Search or Calendar > Click “Delete Multiple Receipts” button

3.2 Select the correct SHOP and tick the receipt or multiple receipts > Enter the Back Office password > Click “Delete” button

Once you delete the receipts, they will be removed from both the back office and the POS app.