Astana CRM

Pricing

Lite - RM97/mo & RM970/year | Grow RM197/mo & RM1,970/year | Pro RM490/mo & RM4,900

What it is

Astana POS already integrated with Astana CRM via woocommerce. Let's connect

The detail

Connecting Astana POS with Astana CRM via WooCommerce bridges the gap between your physical counter operations, online e-commerce engine, and long-term customer relationships. Here are the 5 core benefits of this unified integration: 1. Unified 360° Customer Profiles Across Channels Every in-store purchase at the POS and online order on WooCommerce automatically syncs to a single customer timeline in Astana CRM. * The Impact: Cashiers and sales reps instantly see total lifetime value, preferred product categories, and order history—whether bought online or over the counter. 2. Seamless Cross-Platform Loyalty & Rewards Customers earn and redeem loyalty points fluidly, regardless of where they shop. * The Impact: Points earned at the physical store can be spent on the WooCommerce site (or vice versa), driving higher repeat purchase rates and eliminating store-only silos. 3. Automated & Targeted Marketing Campaigns Instead of sending generic blasts, trigger targeted emails, SMS, or WhatsApp campaigns via Astana CRM based on real-time buying behavior captured by Astana POS and WooCommerce. * The Impact: Automatically reach out to inactive buyers, send re-order reminders for consumable products, or trigger VIP offers when a customer hits a spend threshold. 4. Real-Time Inventory & Customer Syncing Eliminate double-entry and stock discrepancies between your physical retail terminal, web store, and CRM database. * The Impact: Inventory deductions sync instantly across WooCommerce and Astana POS upon checkout, preventing accidental backorders and keeping sales records accurate in the CRM. 5. Smarter Upselling & Checkout Recommendations Equip store staff and web engines with personalized recommendations. * The Impact: When scanning a customer’s membership at the Astana POS counter, cashiers get smart prompts (e.g., " customer previously bought X online—suggest Y add-on today"), boosting average order value (AOV).

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